Refund Policy

At Service Ironwork Quick, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help. This Refund Policy outlines the terms and conditions for refunds and returns.

1. Eligibility for Refunds
Refunds are available under the following conditions:

The product is defective or damaged upon delivery.
The product received does not match the order.
The refund request is made within  of receiving the product.
2. Non-Refundable Items
Certain items are not eligible for refunds, including:

Custom-made or personalized balcony designs.
Products that have been installed, used, or altered.
Products purchased during clearance sales or special promotions (unless defective).
3. Refund Process
To request a refund:

Contact us via email at abbasfaezi@serviceironworkquick.com or call us at (206) 799-5555.
Provide your order number, proof of purchase, and details about the issue.
If applicable, attach photos of the damaged or defective item.
4. Return Shipping
Customers are responsible for return shipping costs unless the product is defective or an error was made in the order.
Returned items must be in their original packaging and condition.
Once the return is approved, you will receive instructions for sending the item back.
5. Refund Timeline
Refunds will be processed within [X days, e.g., 7–10 business days] after the returned item is received and inspected.
Refunds will be issued to the original payment method.
6. Exchanges
We offer exchanges for defective or incorrect items. Please contact us to initiate an exchange request.

7. Contact Information
For any questions or concerns about our Refund Policy, please contact us:

Email: abbasfaezi@serviceironworkquick.com
Phone: +1 (206) 799-5555
Address: 14419 SE 14TH ST, Bellevue, WA 98007